PRIVACY POLICY
Last updated: 09 April 2019
DEFINITIONS
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Launch Education Advisors - Launch Education Advisors means ‘the Company’ or ‘LAUNCH’, Chrysantenstraat 23, 1214 BL, Hilversum
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GDPR - General Data Protection Regulation Act.
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Data Controller - Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
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Data Processor - Data Processor means any natural or legal person who processes the data on behalf of the Data Controller.
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Data Subject - Data Subject is any living individual who is using our Service and is the subject of Personal Data.
1. PRINCIPLES FOR PROCESSING PERSONAL DATA
Our principles for processing personal data are:
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Fairness and lawfulness. When we process personal data, the individual rights of the Data Subjects must be protected. All personal data must be collected and processed in a legal and fair manner.
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Restricted to a specific purpose. The personal data of Data Subject must be processed only for specific purposes.
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Transparency. The Data Subject must be informed of how his/her data is being collected, processed and used.
2. WHAT PERSONAL DATA WE COLLECT AND PROCESS
LAUNCH collects several different types of personal data for various purposes. Personal Data may include, but is not limited to:
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Email address
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First name and last name
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Phone number
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Address, State, Province, ZIP/Postal code, City
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School records (only after you become a client)
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Identity documents including passport or identification cards (only after you become a client)
3. HOW WE USE PERSONAL DATA
LAUNCH uses the collected personal data for various purposes:
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To provide you with services
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To notify you about changes to our services/events and/or products
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To provide customer support
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To gather analysis or valuable information so that we can improve our services
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To detect, prevent and address technical issues
In principle, your personal data will be stored only with LAUNCH. We do not disclose your personal information to third parties without your permission unless obligated to do so by court ruling or to fulfill the agreement between you and LAUNCH.
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4. LEGAL BASIS FOR COLLECTING AND PROCESSING PERSONAL DATA.
LAUNCH’s legal basis for collecting and using the personal data described in this Data Protection Policy depends on the personal data we collect and the specific context in which we collect the information:
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LAUNCH needs to perform a contract with you
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You have given LAUNCH explicit permission or consent to do so
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Processing your personal data is in LAUNCH’s legitimate interests
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LAUNCH needs to comply with the law
5. RETENTION/EXPIRY OF PERSONAL DATA
LAUNCH will retain your personal information only for as long as is necessary for the purposes set out in this Data Protection Policy.
LAUNCH will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
6. DATA PROTECTION RIGHTS
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed of what personal data we hold about you and if you want it to be removed from our systems, please contact us at gdpr@launcheducationadvisors.com.
In certain circumstances, you have the following data protection rights:
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The right to access, update or delete the information we have on you
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The right of rectification
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The right to object
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The right of restriction
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The right to data portability
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The right to withdraw consent
7. CHANGES
This privacy statement may be changed without prior notice as a result of changes in the operations of LAUNCH. We, therefore, recommend that you regularly check this privacy statement.
TERMS AND CONDITIONS
LAUNCH requires all clients and their families to adhere to a high level of ethics and accountability during the time you work with us. To review the Terms and Conditions expected as a client, please review the documents below. LAUNCH staff adheres to the ethical standards and Principles of Good Practice by the Independent Education Consultants Association* and to the Core Values of Ethical Practice through the Higher Education Consultants Association**.
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All students and their families are expected to adhere to the Student Pledge and Service Agreement upon becoming a LAUNCH client.
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*LAUNCH has applied for and is waiting for approval of associate membership.
**LAUNCH is applying for associate membership